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Leadership Training

Give Leaders the Skills to Respond to Psychosocial Risk

Scenario-based training built on the Leadership Competency Framework for Psychosocial Safety, helping people leaders recognise risk, make sound decisions and respond appropriately in real workplace situations.

  • Six competencies developed through practical scenarios
  • Flexible delivery from half-day to six-week virtual series
  • Builds on foundational eLearning rather than repeating it
  • Practical tools and decision aids for use after training
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Woman waving at a laptop on a video call, with a 'Recognise, Respond, Escalate' sticky note and a leadership scenario card

Trusted training partner of leading organisations

Ampol
Asahi Breweries
The University of Queensland
Deakin University
The Royal Melbourne Hospital
Monash Health
South Australia Police
Metcash
Transocean
ANSTO
Queensland Airports Limited
Service Stream
Autosports Group
Barwon Health
Stanmore Resources
BOOM Logistics
Adco Constructions
National Intermodal
City of Greater Geelong
City of Darebin
Richmond Valley Council
Donvale Christian College
Why This Training

Move Beyond Awareness 
to Practical Application

Foundational training helps leaders understand psychosocial safety. This program helps them apply that knowledge when real situations arise in their teams.

Modular by Design

Run all six modules together or spread them across several weeks. Choose short or extended formats based on your leaders’ needs and available time.

Built Around Practice

Participants work through realistic scenarios, decisions and conversations so they can practise applying psychosocial safety principles in context.

Builds on eLearning

Assumes foundational knowledge is already in place, allowing facilitated time to focus on practical application, judgement and decision-making.

Framework-Led

Each module maps to the Leadership Competency Framework, creating a consistent structure for development across different leadership levels.

Works Across Organisations

Focuses on leader behaviour and decision-making rather than organisation-specific procedures, making the training relevant across sectors and contexts.

Practical Tools Included

Participants receive prompts, decision aids and practical resources they can return to when real situations arise after the training.

What You'll Learn

Six Competencies for Applying 
Psychosocial Safety in Practice

Knowing what psychosocial hazards are is only the foundation. Leaders also need the practical skills to recognise emerging risks, understand what may be driving them and respond appropriately within their role. Across six modules, participants practise these competencies through realistic workplace scenarios and applied exercises.

Observational Awareness

Notice early indicators of psychosocial risk and distinguish isolated moments from patterns that may require attention.

Inquiry and Understanding

Ask better questions and explore what may be driving a concern before deciding how to respond.

Judgement and Decision-Making

Make sound, defensible decisions when information is incomplete, circumstances are unclear or priorities compete.

Effective and Respectful 
Communication

Navigate difficult conversations with greater clarity, confidence and psychological safety.

Practical Problem-Solving 
and Work Adjustment

Practical Problem-Solving 
and Work Adjustment

Translate concerns into practical changes to work and more effective risk controls.

Professional Boundaries 
and Escalation

Professional Boundaries 
and Escalation

Understand where the leader’s role ends, when additional support is required and how to escalate appropriately.

One Framework, Different Roles

The Same Competency, 
Applied at Different Levels

The six competencies remain consistent across leadership levels, but how they are applied changes with the scope of each leader’s role.

Frontline

Frontline

Notice changes in behaviour, performance and team interactions, and recognise patterns rather than reacting to isolated events.

Middle/Coordinator

Middle/Coordinator

Identify common themes, support frontline leaders to recognise risk earlier and draw on multiple sources of information.

Senior Leadership

Senior Leadership

Interpret organisation-wide patterns, maintain visibility of key psychosocial risks and integrate them into broader decision-making and oversight.

Practical Toolkit

Tools Leaders Can Use After the Training

Participants who complete the full program receive a practical resource covering all six competencies, designed for use when real situations arise at work.

The toolkit includes:

  • An everyday-language guide connecting common concerns with potential psychosocial hazards
  • Conversation prompts to help explore root causes rather than symptoms alone
  • A control matrix covering immediate responses and longer-term controls
  • Escalation decision trees and trigger points for involving additional support
  • Quick scanning exercises leaders can use during busy periods
  • Worked scenarios showing how the six competencies come together in practice
FlourishDx Leader Toolkit documents: Everyday Guide to Psychosocial Concerns and a Leader Response Checklist
Expert-Led

Designed and Delivered by Organisational Psychologists

The training is designed and facilitated by FlourishDx organisational psychologists with practical experience in psychosocial risk management, leadership capability and workplace response.

The same team contributes to FlourishDx psychosocial safety eLearning, consulting and specialist training programs, bringing practical organisational experience into each session.

Meet Our Team
Three smiling FlourishDx eLearning presenters in framed portrait photos
eLearning

Build the Foundations with Psychosocial Safety eLearning

This training is designed for leaders who already understand the fundamentals of psychosocial safety, including psychosocial hazards, controls, consultation and their general responsibilities.

If that shared foundation is not yet in place, begin with Psychosocial Safety Foundations eLearning before progressing to applied competency training.

  • Builds foundational knowledge of psychosocial hazards and risk management
  • Covers consultation, controls and leader responsibilities
  • Can be tailored with organisational policies and procedures
  • Is delivered as a SCORM-ready package for your own LMS
Learn More
FlourishDx eLearning on a laptop showing a lesson with presenter video and quiz, with two course cards
Flexible Delivery

Choose the Format That 
Works for Your Leaders

Each of the six modules is available in a short 30–40 minute or extended 50–60 minute format. Mix module depth and delivery style to suit your available time and capability priorities.

In Person

Deliver all six competencies in a half-day or full-day facilitated program, with greater opportunity for discussion, practice and peer learning.

Six-Week Virtual Series

Complete one module each week in a one-hour virtual session, giving participants time to apply and practise between sessions.

Embedded

Use individual modules within an existing leadership development program, leadership forum or capability initiative.

Get a Quote

Build Practical Psychosocial Safety Capability in Your Leadership Team

Tell us about your organisation, leader cohort and preferred delivery format. A FlourishDx specialist can help you understand the available training options and which format is most appropriate.

Launch Sale

20% Off

Customise your delivery

  • Half-day or full-day in-person delivery
  • Six-week virtual series
  • Individual modules embedded in existing leadership development
  • Short and extended module formats available
Testimonials

What Past Students Say

Thousands of professionals have benefited from psychological health and safety training from the FlourishDx Academy. This is what participants have had to say about our programs.

“Built My Confidence to Lead Complex Matters”

Since commencing the program, I've achieved a stronger understanding of psychosocial risk management and its integration into organisational safety systems. I have developed greater confidence in applying psychosocial hazard identification and assessment frameworks, particularly in linking these to root cause analysis and preventative strategies.

Psychosocial Safety Investigations Program Participant

“Not Just for Compliance — for Uncovering Systemic Issues”

The program confirmed to me how valuable psychosocial risk assessments are as diagnostic tools - not just for compliance, but for uncovering patterns and systemic issues that might otherwise go unnoticed. It was also good to do the program at the same time as my colleague in Employment Relations - we had some great discussions, and it has somewhat aligned our thinking and practice which will be very helpful moving forward.

Psychosocial Safety Investigations Program Participant

“Broadened My Perspective”

I didn't expect the content to prompt such a shift in how I think about the investigation experience from the worker's point of view, or how easily well-intended processes can create additional stress if we're not mindful. It has broadened my perspective in ways I wasn't anticipating and reinforced the value of slowing down, asking better questions, and designing processes that genuinely reduce harm.

Psychosocial Safety Investigations Program Participant

“Highly Valuable and Well-Structured”

This program was highly valuable and well-structured, offering a strong balance between theory and practical application. I would strongly recommend this program to professionals working in health and safety, people and culture, or leadership roles who are seeking to develop a deeper and more practical understanding of psychological health and safety.

Professional Practice Program Participant

“Brought Our Health and Safety and HR Teams Together”

I was able to play a role in bringing the Health and Safety/HR team together to map out a RACI around the Flourish process. The teams are now working much better together and have a shared understanding of what is required in this space.

Professional Practice Program Participant

“Changed How I Think About Investigations”

This course has challenged my thoughts on how to implement our risk assessments and has led me to change our approach to ensure that we can get to the root cause and implement controls that can make change to the work rather than the workers.

Psychosocial Safety Investigations Program Participant

“From Overwhelmed to Knowing Where to Start”

When the psych health and safety focus came to light I was so overwhelmed with it and had no idea where to start. This course has helped me so much and cut down the amount of time this was taking me. This is such a great course - easy to learn with multiple information channels. I recommend this course to any safety or HR professional.

Professional Practice Program Participant

“From Subjective Discussions to Actionable Improvements”

I found the program genuinely helpful for my role and growth. Thank you for equipping us with a systematic framework rooted in ISO 45003. This has been helpful in transforming our subjective well-being discussions into objective, actionable organisational improvements.

Professional Practice Program Participant

“Aligned Our Whole OHS Team”

Having our entire OHS team attend this training was fantastic, as it has brought us all up to a similar level of understanding in this space. It was a great way for our team to align in the realisation of what is needed, that it is not just a 'tack on' to existing practices, and that we are more empowered to bring the organisation along for the uplift.

Psychosocial Safety Investigations Program Participant

FAQs

Still Have Questions?

Find answers about who the training is for, prerequisites, delivery options, program length and what participants will take away.

Yes. The workshop assumes the foundational knowledge from the psychosocial safety awareness training — what hazards are, what controls are, the hierarchy of controls, and relevant legal obligations — is already in place. The workshop opens with a short refresher, not a foundation, so live time is spent on application. If your leaders still need this foundational knowledge, check out the Psychosocial Safety Foundations eLearning product here.