Psychosocial Safety Investigations Training

Most workplace investigation training focuses on what happened and whether a rule was broken. The Psychosocial Safety Investigations Methodology (PSIM) helps professionals investigate psychosocial safety matters while also considering risk, work design, contributing factors and the needs of everyone involved.

A clear method from intake and triage through to reporting and follow-up
Brings WHS, HR and workplace relations perspectives together
Risk-based, people-centred and focused on preventing further harm
Two-day accreditation training delivered by organisational psychologists

Trusted training partner of leading organisations

A Clear End-to-End Method

Follow a structured process from intake and triage through to planning, investigation, reporting and follow-up.

Risk-Based From the Start

Assess immediate risks, choose a proportionate response and manage risks created by the investigation process itself.

Brings WHS and HR Together

Consider psychosocial hazards, conduct issues and workplace relations requirements within one coordinated process.

People-Centred by Design

Protect the safety, dignity and wellbeing of complainants, respondents, witnesses and others affected by the process.

Looks Beyond Individual Behaviour

Examine work design, organisational conditions, contributing factors and control failures—not only who did what.

Built for Practical Use

Apply the method using a detailed handbook, templates, checklists, decision guides and risk-assessment tools.

Intake and Triage

Assess immediate risk, decide whether an investigation is the right response and determine how the matter should proceed.

Planning

Set clear scope, roles, communication arrangements and support measures before information gathering begins.

Execution

Gather and organise information fairly, conduct effective interviews and manage confidentiality, documentation and emerging risks.

Reporting

Document findings clearly, identify contributing factors and recommend corrective actions and next steps.

Follow Up

Implement agreed actions, continue support, monitor effectiveness and capture lessons to strengthen future practice.

WHS, HSE and Psychosocial Safety Professionals

Build a structured, defensible investigation approach that integrates with your broader psychosocial risk management system.

HR, People & Culture and Workplace Relations Teams

Develop the skills to lead or support complex matters fairly and confidently — reducing harm and repeat issues.

Investigators, Leaders and Internal Advisors

Strengthen your investigation methodology with an integrated WHS lens that meets the expectations of regulators and tribunals.

Participants receive the PSIM handbook and 17 practical resources designed to support real investigations—from the first report through to interviews, findings, closure and follow-up.

The toolkit helps professionals apply the method consistently rather than relying on memory or ad hoc processes

Intake, triage and investigation risk-assessment tools
Scope, planning and stakeholder communication guides
Interview and information-gathering checklists
Investigation procedure and report templates
Contributing-factor and psychosocial hazard prompts
Debriefing, wellbeing support and closure resources

Psychosocial Safety Investigation Method handbook with an investigation plan template and a communications tip sheet

PSIM is developed and delivered by organisational psychologists with expertise in psychosocial risk, workplace behaviour and organisational systems.

Our trainers help participants work through the judgement-heavy parts of an investigation—not just follow a set of procedural steps.

Grounded in psychosocial risk management and prevention
Brings together WHS, HR and workplace relations perspectives
Practical guidance for complex and sensitive matters

Meet Our Team

Three smiling FlourishDx eLearning presenters in framed portrait photos

“Built My Confidence to Lead Complex Matters”

Since commencing the program, I've achieved a stronger understanding of psychosocial risk management and its integration into organisational safety systems. I have developed greater confidence in applying psychosocial hazard identification and assessment frameworks, particularly in linking these to root cause analysis and preventative strategies.

Psychosocial Safety Investigations Program Participant

“Not Just for Compliance — for Uncovering Systemic Issues”

The program confirmed to me how valuable psychosocial risk assessments are as diagnostic tools - not just for compliance, but for uncovering patterns and systemic issues that might otherwise go unnoticed. It was also good to do the program at the same time as my colleague in Employment Relations - we had some great discussions, and it has somewhat aligned our thinking and practice which will be very helpful moving forward.

Psychosocial Safety Investigations Program Participant

“Broadened My Perspective”

I didn't expect the content to prompt such a shift in how I think about the investigation experience from the worker's point of view, or how easily well-intended processes can create additional stress if we're not mindful. It has broadened my perspective in ways I wasn't anticipating and reinforced the value of slowing down, asking better questions, and designing processes that genuinely reduce harm.

Psychosocial Safety Investigations Program Participant

“Highly Valuable and Well-Structured”

This program was highly valuable and well-structured, offering a strong balance between theory and practical application. I would strongly recommend this program to professionals working in health and safety, people and culture, or leadership roles who are seeking to develop a deeper and more practical understanding of psychological health and safety.

Professional Practice Program Participant

“Brought Our Health and Safety and HR Teams Together”

I was able to play a role in bringing the Health and Safety/HR team together to map out a RACI around the Flourish process. The teams are now working much better together and have a shared understanding of what is required in this space.

Professional Practice Program Participant

“Changed How I Think About Investigations”

This course has challenged my thoughts on how to implement our risk assessments and has led me to change our approach to ensure that we can get to the root cause and implement controls that can make change to the work rather than the workers.

Psychosocial Safety Investigations Program Participant

“From Overwhelmed to Knowing Where to Start”

When the psych health and safety focus came to light I was so overwhelmed with it and had no idea where to start. This course has helped me so much and cut down the amount of time this was taking me. This is such a great course - easy to learn with multiple information channels. I recommend this course to any safety or HR professional.

Professional Practice Program Participant

“From Subjective Discussions to Actionable Improvements”

I found the program genuinely helpful for my role and growth. Thank you for equipping us with a systematic framework rooted in ISO 45003. This has been helpful in transforming our subjective well-being discussions into objective, actionable organisational improvements.

Professional Practice Program Participant

“Aligned Our Whole OHS Team”

Having our entire OHS team attend this training was fantastic, as it has brought us all up to a similar level of understanding in this space. It was a great way for our team to align in the realisation of what is needed, that it is not just a 'tack on' to existing practices, and that we are more empowered to bring the organisation along for the uplift.

Psychosocial Safety Investigations Program Participant

Choose Your City and Secure Your Place

Choose to attend in person in select cities or join online from anywhere. This training is available to internal professionals only. Check out our upcoming dates and reserve your place.

Per person course price

$2,399 ex GST

Standard price includes:

Psychosocial Safety Investigations Methodology training
Facilitated learning with experienced practitioners
Practical investigation tools, templates and handbook
Assessment and accreditation

Group bookings and private organisational delivery can be quoted separately.

Sydney: 23–24 November 2026

Vibe Hotel, Sydney

Perth: 2–3 March 2027

The Hub, Bentley

Brisbane: 11–12 March 2027

Marriott Hotel, Brisbane

Melbourne: 15–16 March 2027

Rydges, Melbourne

Sydney: 18–19 March 2027

Vibe Hotel, Sydney

The Psychosocial Safety Investigations Method is designed specifically for matters involving psychosocial hazards arising from work.

Alongside establishing what happened, PSIM examines psychosocial risk, contributing factors, work design and control failures. It helps organisations consider WHS, HR and workplace relations requirements within one coordinated investigation process.

Psychosocial Safety Investigations,  Done Right