This training is designed for professionals involved in leading, supporting, or overseeing workplace investigations involving psychosocial safety issues. This includes WHS, HSE and psychosocial safety professionals, HR and People & Culture leaders, industrial and workplace relations specialists, leaders with operational responsibility for investigations, and consultants or advisors conducting investigations. It is especially relevant for those looking to apply a more structured, repeatable, and defensible methodology to psychosocial safety matters.

Some prior exposure to investigations or complaints handling is recommended. The PSIM Framework and Accreditation Training is not intended as a basic introduction to psychosocial safety. It is best suited to participants who already have some involvement in investigations and want a clearer methodology, stronger decision-making tools, and a more integrated approach to psychosocial matters.

Psychosocial safety investigations are often more sensitive, complex, and systemically influenced than traditional misconduct or physical incident investigations. The PSIM Framework is designed to help investigators go beyond fact-finding alone by applying a risk-based, person-centred, trauma-informed, fair, and strategically focused approach. That means considering not only what happened, but also the broader work design, organisational context, contributing factors, and ongoing risk of harm.

While ICAM can be useful for some physical incident investigations, it is not specifically designed for psychosocial matters. The PSIM Framework and Accreditation Training is built specifically for psychosocial safety investigations, making it better suited to issues involving cumulative harm, interpersonal dynamics, and broader organisational drivers.

Yes. Participants can attend the PSIM Framework and Accreditation Training in person in selected cities or join an online cohort from anywhere. The online program is delivered across 4 sessions over 12 weeks, making it a flexible option for those who cannot attend face-to-face while still providing access to the same practical methodology, applied learning, and structured investigation framework.

Following training, there is a short competence assessment activity for participants to do in their own time. Satisfactory completion of this assessment is required to receive the accreditation certificate that certifies that the participant can competently apply the PSIM framework for a psychosocial safety investigation.

Participants leave with a practical psychosocial safety investigation framework they can apply immediately, greater confidence in making proportionate and risk-based decisions, and hands-on skills for interviewing, analysing evidence, and reporting findings. They also receive a practical investigation toolkit that includes resources such as triage tools, planning templates, interview guides, analysis frameworks, reporting templates, and follow-up resources to support real-world application. Participants will also receive a certificate of completion for the PSIM Framework and Accreditation Training.

Yes. The training is designed to be highly interactive and hands-on. Participants work through realistic scenarios, applied exercises, and practical decision-making activities across the full investigation lifecycle, from intake and triage through to analysis, reporting, and follow-up. It is built to develop real capability, not just procedural awareness.

Yes. The PSIM Framework and Accreditation Training can be a strong fit for organisations looking to build more consistent internal capability, strengthen governance, and create a clearer shared methodology for psychosocial safety investigations. Private delivery can also support cross-functional alignment between WHS, HR, People & Culture, Employee Relations, and leaders involved in investigation processes.