Leadership Competency Framework Confirmation
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Thanks for your interest in building psychosocial safety capability in your leadership team. A FlourishDx specialist will review your details and be in touch soon to discuss the available training options and which format best suits your organisation.
What You’ll Learn
Six Competencies for Applying Psychosocial Safety in Practice
Knowing what psychosocial hazards are is only the foundation. Leaders also need the practical skills to recognise emerging risks, understand what may be driving them and respond appropriately within their role. Across six modules, participants practise these competencies through realistic workplace scenarios and applied exercises.
Observational Awareness
Notice early indicators of psychosocial risk and distinguish isolated moments from patterns that may require attention.
Inquiry and Understanding
Ask better questions and explore what may be driving a concern before deciding how to respond.
Judgement and Decision-Making
Make sound, defensible decisions when information is incomplete, circumstances are unclear or priorities compete.
Effective and Respectful Communication
Navigate difficult conversations with greater clarity, confidence and psychological safety.
Practical Problem-Solving and Work Adjustment
Translate concerns into practical changes to work and more effective risk controls.
Professional Boundaries and Escalation
Understand where the leader’s role ends, when additional support is required and how to escalate appropriately.
Why This Training
Move Beyond Awareness to Practical Application
Foundational training helps leaders understand psychosocial safety. This program helps them apply that knowledge when real situations arise in their teams.
Modular by Design
Run all six modules together or spread them across several weeks. Choose short or extended formats based on your leaders’ needs and available time.
Built Around Practice
Participants work through realistic scenarios, decisions and conversations so they can practise applying psychosocial safety principles in context.
Builds on eLearning
Assumes foundational knowledge is already in place, allowing facilitated time to focus on practical application, judgement and decision-making.
Framework-Led
Each module maps to the Leadership Competency Framework, creating a consistent structure for development across different leadership levels.
Works Across Organisations
Focuses on leader behaviour and decision-making rather than organisation-specific procedures, making the training relevant across sectors and contexts.
Practical Tools Included
Participants receive prompts, decision aids and practical resources they can return to when real situations arise after the training.
One Framework, Different Roles
The Same Competency, Applied at Different Levels
The six competencies remain consistent across leadership levels, but how they are applied changes with the scope of each leader’s role.
Frontline
“What is happening in my team?”
Notice changes in behaviour, performance and team interactions, and recognise patterns rather than reacting to isolated events.
Middle/Coordinator
“What patterns are emerging across teams?”
Identify common themes, support frontline leaders to recognise risk earlier and draw on multiple sources of information.
Senior Leadership
“What is the organisation telling us?”
Interpret organisation-wide patterns, maintain visibility of key psychosocial risks and integrate them into broader decision-making and oversight.
Tools Leaders Can Use After the Training
Participants who complete the full program receive a practical resource covering all six competencies, designed for use when real situations arise at work.
The toolkit includes:
- An everyday-language guide connecting common concerns with potential psychosocial hazards
- Conversation prompts to help explore root causes rather than symptoms alone
- A control matrix covering immediate responses and longer-term controls
- Escalation decision trees and trigger points for involving additional support
- Quick scanning exercises leaders can use during busy periods
- Worked scenarios showing how the six competencies come together in practice
Designed and Delivered by Organisational Psychologists
The training is designed and facilitated by FlourishDx organisational psychologists with practical experience in psychosocial risk management, leadership capability and workplace response.
The same team contributes to FlourishDx psychosocial safety eLearning, consulting and specialist training programs, bringing practical organisational experience into each session.
Build the Foundations with Psychosocial Safety eLearning
This training is designed for leaders who already understand the fundamentals of psychosocial safety, including psychosocial hazards, controls, consultation and their general responsibilities.
If that shared foundation is not yet in place, begin with Psychosocial Safety Foundations eLearning before progressing to applied competency training.
Our role-specific eLearning:
- Builds foundational knowledge of psychosocial hazards and risk management
- Covers consultation, controls and leader responsibilities
- Can be tailored with organisational policies and procedures
- Is delivered as a SCORM-ready package for your own LMS
Flexible Delivery
Choose the Format That Works for Your Leaders
Each of the six modules is available in a short 30–40 minute or extended 50–60 minute format. Mix module depth and delivery style to suit your available time and capability priorities.
In Person
Deliver all six competencies in a half-day or full-day facilitated program, with greater opportunity for discussion, practice and peer learning.
Six-Week Virtual Series
Complete one module each week in a one-hour virtual session, giving participants time to apply and practise between sessions.
Embedded
Use individual modules within an existing leadership development program, leadership forum or capability initiative.
Testimonials
Practical Training Backed by Real-World Experience
FlourishDx training is trusted by organisations looking for practical, credible capability building — not just theory, but guidance participants can apply straight away.