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Managing Psychosocial Hazards During Organisational Change Initiatives

Globalisation, constant technological developments (only accelerating thanks to AI), and volatile economic and geopolitical climate require constant organisational change. Digital transformations and operating model changes are now commonplace in Australian organisations. According to research published in 2024, downsizing and other changes were significantly associated with working to the limits of capability and frequently being disrupted at work. Mental ill-health symptoms related to this change experience included sleep disturbances, nervousness, fatigue, and depression.

While change management has typically resided within people and organisational development functions, in Australia at least, there is a growing expectation that this is also a health and safety matter. A recent case at University of Technology Sydney has demonstrated the WHS regulator will intervene if complaints are raised regarding the impacts of organisational change and failure to consult with workers throughout the process.

With poorly managed change and organisational restructures in the spotlight thanks to attention from the WHS regulator, it’s timely to consider the impact of change on worker psychological health and what protections can be established to prevent harm.

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"Working with FlourishDx has really helped our organisation understand how we can support our workers and their health and wellbeing, whilst meeting increasing requirements in relation to psychological health and safety. What was most powerful however, is that how they sought to understand our organisation and our existing strategy to ensure alignment and the buy in of our leadership teams. It meant we didn’t just get a gap assessment, but also a plan and a framework on how to move forward that was specific to our needs and the needs of our workforce. It was invaluable and felt more like a partnership than consulting"

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    Head of Health and Safety, Hospital and Healthcare Company
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FAQs

Still Have Questions?

If you didn’t find what you were looking for, we’re here to help. Reach out to our team for tailored support or additional information about FlourishDx and how we can meet your needs.

FlourishDx blends consulting and software to support clients at all stages of their psychosocial safety journey. Our philosophy is to make our clients self-sufficient, with our software being the enabler to support all aspects of psychosocial risk management.

Workplace mental health software typically has a focus on individual-level interventions. This includes identifying and responding to ill-health symptoms (e.g. EAP and CBT platforms) or building wellbeing and self-care resources (e.g. mindfulness/resilience and psycho-education platforms). FlourishDx recognises work as an important determinant of mental health. Employers and HSE/HR professionals have far more influence on how work is designed and managed than they do on employee self-care behaviours. So, our focus is on providing these professionals tools to understand work design and make improvements to protect against mental ill-health and create the conditions for flourishing.

The FlourishDx Academy offers CPD-accredited training programs and free eLearning resources to build competence in psychosocial risk management and workplace mental health.

FlourishDx is a collection of professionals with expertise across organisational psychology, clinical psychology, human factors, and software engineering. Our senior team is highly regarded in the industry, and they share their knowledge regularly on the Psych Health and Safety podcast, regular webinars, and the annual PHSCON community gathering on psychosocial safety. Read more about our experts on the About Us page.

ISO 45003 is the internationally agreed standard for psychological health and safety at work. It details how organisations can take a best-practice approach to workplace mental health through the lens of risk management and continuous improvement (essentially it is an ISO mental health standard). The full name of the standard is ISO 45003:2021 Occupational Health and Safety Management — Psychological Health and Safety at Work — Guidelines for managing psychosocial risks. You can access a free foundations eLearning course on the standard at the FlourishDx Academy.

FlourishDx offers software and consulting services. As most client projects use a combination of the two, the overall price will depend on the scope of the project. When clients are ready, they can move to a software-only model that is priced on the headcount of the workforce population (entire organisation or sub-group). Book a meeting with a solutions expert to help scope and price your project.

Yes, our cohort-based programs are CPD-accredited, providing participants with recognised professional development opportunities with as many as 30 hours recognised (professional practice in psychological health and safety 12-week program).