Free Webinar
Psychosocial Safety Investigations - Tackling Tricky People Issues at Work
Psychosocial safety investigation is set to be a key focus area for many Australian organisations in 2025. There are numerous considerations in getting this aspect of your psychosocial safety strategy right. Many are grappling with the optimum way to integrate psychosocial incidents and complaints into existing safety investigation and management practices. Come along to hear about key trends and insights from Australian organisations.
Effective psychosocial safety incident investigation requires alignment between WHS and HR practices. But what is the best way to go about this, and what are other organisations doing? There are pros and cons to applying traditional practices from both sides of the fence, but success often lies in the ability to take the best of both worlds and integrate them with more contemporary ideas about investigation and risk management.
Given complaints management and investigation processes are known to present significant risks to mental health, now is the time to reflect on how to harness these processes for good – and what alternatives are available to achieve improved outcomes. Join us for valuable insights and practical tips on adopting effective approaches to psychosocial safety investigations.

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"Working with FlourishDx has really helped our organisation understand how we can support our workers and their health and wellbeing, whilst meeting increasing requirements in relation to psychological health and safety. What was most powerful however, is that how they sought to understand our organisation and our existing strategy to ensure alignment and the buy in of our leadership teams. It meant we didn’t just get a gap assessment, but also a plan and a framework on how to move forward that was specific to our needs and the needs of our workforce. It was invaluable and felt more like a partnership than consulting"
- Head of Health and Safety, Hospital and Healthcare Company
"Working with FlourishDx has really helped our organisation understand how we can support our workers and their health and wellbeing, whilst meeting increasing requirements in relation to psychological health and safety. What was most powerful however, is that how they sought to understand our organisation and our existing strategy to ensure alignment and the buy in of our leadership teams. It meant we didn’t just get a gap assessment, but also a plan and a framework on how to move forward that was specific to our needs and the needs of our workforce. It was invaluable and felt more like a partnership than consulting"
Confidential Client
Head of Health and Safety, Hospital and Healthcare Company




FAQs
Still Have Questions?
If you didn’t find what you were looking for, we’re here to help. Reach out to our team for tailored support or additional information about FlourishDx and how we can meet your needs.
How Is FlourishDx Different To Other Psychosocial Safety Companies?
FlourishDx blends consulting and software to support clients at all stages of their psychosocial safety journey. Our philosophy is to make our clients self-sufficient, with our software being the enabler to support all aspects of psychosocial risk management.
How Does FlourishDx Compare With Other Workplace Mental Health Software Providers?
Workplace mental health software typically has a focus on individual-level interventions. This includes identifying and responding to ill-health symptoms (e.g. EAP and CBT platforms) or building wellbeing and self-care resources (e.g. mindfulness/resilience and psycho-education platforms). FlourishDx recognises work as an important determinant of mental health. Employers and HSE/HR professionals have far more influence on how work is designed and managed than they do on employee self-care behaviours. So, our focus is on providing these professionals tools to understand work design and make improvements to protect against mental ill-health and create the conditions for flourishing.
What Is The FlourishDx Academy?
The FlourishDx Academy offers CPD-accredited training programs and free eLearning resources to build competence in psychosocial risk management and workplace mental health.
Who Is Behind FlourishDx?
FlourishDx is a collection of professionals with expertise across organisational psychology, clinical psychology, human factors, and software engineering. Our senior team is highly regarded in the industry, and they share their knowledge regularly on the Psych Health and Safety podcast, regular webinars, and the annual PHSCON community gathering on psychosocial safety. Read more about our experts on the About Us page.
What Is ISO 45003?
ISO 45003 is the internationally agreed standard for psychological health and safety at work. It details how organisations can take a best-practice approach to workplace mental health through the lens of risk management and continuous improvement (essentially it is an ISO mental health standard). The full name of the standard is ISO 45003:2021 Occupational Health and Safety Management — Psychological Health and Safety at Work — Guidelines for managing psychosocial risks. You can access a free foundations eLearning course on the standard at the FlourishDx Academy.
What Is The Pricing For FlourishDx?
FlourishDx offers software and consulting services. As most client projects use a combination of the two, the overall price will depend on the scope of the project. When clients are ready, they can move to a software-only model that is priced on the headcount of the workforce population (entire organisation or sub-group). Book a meeting with a solutions expert to help scope and price your project.
Are FlourishDx Training Programs CPD-Accredited?
Yes, our cohort-based programs are CPD-accredited, providing participants with recognised professional development opportunities with as many as 30 hours recognised (professional practice in psychological health and safety 12-week program).
How Is FlourishDx Different To Other Psychosocial Safety Companies?
FlourishDx blends consulting and software to support clients at all stages of their psychosocial safety journey. Our philosophy is to make our clients self-sufficient, with our software being the enabler to support all aspects of psychosocial risk management.
How Does FlourishDx Compare With Other Workplace Mental Health Software Providers?
Workplace mental health software typically has a focus on individual-level interventions. This includes identifying and responding to ill-health symptoms (e.g. EAP and CBT platforms) or building wellbeing and self-care resources (e.g. mindfulness/resilience and psycho-education platforms). FlourishDx recognises work as an important determinant of mental health. Employers and HSE/HR professionals have far more influence on how work is designed and managed than they do on employee self-care behaviours. So, our focus is on providing these professionals tools to understand work design and make improvements to protect against mental ill-health and create the conditions for flourishing.
What Is The FlourishDx Academy?
The FlourishDx Academy offers CPD-accredited training programs and free eLearning resources to build competence in psychosocial risk management and workplace mental health.
Who Is Behind FlourishDx?
FlourishDx is a collection of professionals with expertise across organisational psychology, clinical psychology, human factors, and software engineering. Our senior team is highly regarded in the industry, and they share their knowledge regularly on the Psych Health and Safety podcast, regular webinars, and the annual PHSCON community gathering on psychosocial safety. Read more about our experts on the About Us page.
What Is ISO 45003?
ISO 45003 is the internationally agreed standard for psychological health and safety at work. It details how organisations can take a best-practice approach to workplace mental health through the lens of risk management and continuous improvement (essentially it is an ISO mental health standard). The full name of the standard is ISO 45003:2021 Occupational Health and Safety Management — Psychological Health and Safety at Work — Guidelines for managing psychosocial risks. You can access a free foundations eLearning course on the standard at the FlourishDx Academy.
What Is The Pricing For FlourishDx?
FlourishDx offers software and consulting services. As most client projects use a combination of the two, the overall price will depend on the scope of the project. When clients are ready, they can move to a software-only model that is priced on the headcount of the workforce population (entire organisation or sub-group). Book a meeting with a solutions expert to help scope and price your project.
Are the FlourishDx training programs CPD-accredited?
Yes, our cohort-based programs are CPD-accredited, providing participants with recognised professional development opportunities with as many as 30 hours recognised (professional practice in psychological health and safety 12-week program)

